A SAFE AND INSURED HOLIDAY

The insurance policy will refund your booking deposit and any cancellation charges that have already been paid. You will receive a refund minus a maximum 10% deductible, according to each specific situation in which a deductible can be applied. If by chance you have to cut short your vacation, the insurance company, and not the accommodation facility, will refund the part of your holiday that had to be cancelled.  

This insurance policy covers: 

• illness (including COVID-19), with coverage up to second-degree relatives in addition to your business co-owners or your travel companion;
• job loss, furlough, unemployment, new employment;
• the policy holder if summoned for jury duty, or as a witness or Justice of the Peace; 
• extraordinary and unforeseeable damage to the policy holder’s home that requires his or her presence
• theft occurring 5 days prior to the departure date of identity documents that are necessary in order to travel out of the country; 
• failure to reach your holiday destination due to vehicle breakdown or an accident while travelling to the destination;
• pregnancy complications
   

Self-isolation of the policy holder due to a positive swab test is covered by the policy as it certifies to all intents and purposes the presence of an illness.

 Self-quarantine, for healthy individuals who have come into close contact with other individuals who tested positive and who could potentially be exposed to the risk of infection, can be covered by the insurance policy if contact occurred with a family member who is up to a second-degree relative. 

Active surveillance (cases for which daily contact with a health worker is required in order to check the patient’s health conditions) is also covered by the insurance policy, provided that it concerns a family member who is up to a second-degree relative.  

In case of lockdown, quarantine or active surveillance for family members that are beyond second-degree relatives, the insurance policy does not provide any type of coverage. You can however contact the accommodation facility to verify the commercial conditions that each facility applies for any booking deposits that have already been paid. You can also ask for a voucher equal to the amount of the insurance premium, that can be used within 18 months, to activate an insurance policy with the same insurance company for your next trip.